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Exhibitions should showcase our best and brightest – so don’t forget the sales team

With the Frankfurt Motor Show in full swing and drawing to a close in a few days, I can imagine there are some quite tired people there by now. Days of being on your toes and under hot lights can take its toll and leave you feeling jaded and hot under the collar! It prompted me to think of a major used car show I was recently at in a European capital city. The budget was, I imagine, enormous and vast funds had been committed to renting the...

The importance of understanding Financial Management

I was talking to a client recently who said it was good that we still teach the basics of financial management. I guess it's a little like our children understanding mathematical multiplication tables. We all use and believe a calculator, but do we really all know how to do a long division sum? My guess is that we all rely on button pressing a little too much. What's vital is a real understanding of how the answer has been arrived...

Inspired & motivated with industry-leading training support - way to go Kawasaki!

I was delighted to be involved with the 2017 Kawasaki Dealer Conference just recently. I have been working with Kawasaki for some time writing and delivering non-technical dealer coaching and development across sales and Aftersales functions, delivered to all levels of dealer personnel - and I must say I really enjoy the motorcycle world. The platform allowed me to speak directly to the business owners and decision- makers of the Kawasaki...

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